Privacy Policy

When ordering or registering on our website, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, or credit card information. When you register and open an account, you will be asked to create a login ID and unique password. You may, however, visit our website without registering. In any event, we collect the following information from all users:

1. Device information (IP address, browser type and language, operating system)
2. Log data of interactions with our website (pages viewed, time spent, number of clicks, domain names, data and time of interactions)
3. Purchase history (if any)
4. Cookies and other tracking technologies (as described below)

We may receive personal information about you from a social media platform if you connect to the website through that service or platform.

When you purchase an item in our online store, your credit card or debit card information is collected directly by a third-party payment processor. We have no access to this personal information.

Any of the information we collect from you may be used in one of the following ways:

1. To process transactions between you and us;
2. To personalize your experience (information about you helps us to better respond to your individual needs);
3. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you);
4. To improve customer service (information about you helps us to more effectively respond to your customer service requests and support needs);
5. To administer a contest, promotion, survey or other website feature; and
6. To market Jaanuu Products and Services. Jaanuu may use information about you to provide you with materials about offers, products, and services from us that may be of interest. Jaanuu may provide you with these materials by phone, postal mail, text, email or other means, as permitted by applicable law. Such uses include:
7. To tailor content, advertisements, and offers;
8. To notify you about offers, products, and services that may be of interest to you;
9. To provide services to you and our partners;
10. For other purposes disclosed at the time information is collected; or
11. Otherwise with your consent

Promotional messages – You can opt-out of our marketing or promotional communications by using the “Unsubscribe” feature at the bottom of each email or “STOP” in text messages from us or by requesting to opt out by emailing us at privacy@jaanuu.com. Please note that you cannot opt out of receiving communications from us regarding transactional or administrative issues.

However, we cannot guarantee that any information you send to us electronically, while using the website or otherwise interacting with us, will be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send us through any means is transmitted at your own risk.

If you register and open an account with us, you are advised not to provide your login ID and password to any other person.

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, serve and keep track of advertisements and compile aggregate data about website traffic and website interaction so that we can offer better website experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our website vendors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Your browser settings may allow you to transmit a “Do Not Track” signal when you visit various websites. Like many websites, our website is not designed to respond to “Do Not Track” signals received from browsers. To learn more about “Do Not Track” signals, you can visit www.allaboutdnt.com.

In certain circumstances, we may share information relating to you with third parties in compliance with applicable laws. Specifically, we may share information about you:

1. With service providers for business purposes. These trusted third parties who assist us in operating our website, conducting our business, or servicing you, include: (i) payment processors; (ii) data analytics vendors; (iii) security vendors; (iv) website hosting vendors; (v) email marketing providers; and (vi) professional advisors (e.g., auditors, law firms, or accounting firms). These service providers receiving this information assist us with many different functions and tasks, such as: (i) processing and fulfilling orders and returns; (ii) providing customer service and customer relationship management services; (iii) providing data storage and disaster recovery services; (iv) processing payments; (v) communicating with you; (vi) securing our website and Services and preventing fraud; (viii) running analytics and better understanding user interaction with the Services; and (ix) promoting our products and services.
2. For legal reasons and to protect ours or others rights, property, or safety. We may also share information about you in response to a legal obligation or when we believe that it is necessary to share information about you to (i) comply with the law, or any obligations thereunder (e.g., cooperation with law enforcement, judicial orders, and regulatory inquiries), (ii) enforce site policies, (iii) protect ours or others rights, property, or safety, or (iv) exercise or defend legal claims.
3. In connection with an asset sale, merger, bankruptcy, or other business transaction. We may share information about you while negotiating or in relation to a change of corporate control such as a restructuring, merger, or sale of our assets.
4. To ensure the safety and security of the Company and/or its users.
5. When you request us to share certain information with third parties.

Our website uses social media features or widgets, such as the Pinterest Pin It button. These features or widgets may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. They are either hosted by a third party or hosted directly on our website. This Privacy Policy does not apply to these features or social media companies. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these sites.

Terms used in this section and not otherwise defined have the meaning given to them under the California Consumer Privacy Act of 2018 (“CCPA”).

We do not share any of your personal information with third parties for money. However, like most online businesses, we do share some information with third parties in order to provide better services and advertising to you, as disclosed in the “Do we disclose any information to outside parties?” section above, and the CCPA may classify our sharing with these contracted parties as a “sale” of personal information.

In the preceding twelve (12) months we have: (1) collected the following categories of personal information; (2) disclosed such categories of personal information for a business purpose; and (3) sold such categories of personal information. (For the categories of third parties with whom we may disclose or sell personal information, please see “Do We Disclose Any Information to Third Parties?” above).



We do not have actual knowledge that we sell personal information of individuals under 16 years of age.

California residents may be able to exercise the rights listed below in certain circumstances –

Right to Know. The right to know and see what certain details regarding what information we have collected about you over the past twelve months, including:

1. The specific pieces of personal information we have collected about you;
2. The categories of personal information we have collected about you;
3. The categories of sources from which the personal information is collected;
4. The business or commercial purpose for collecting personal information about you; and
5. The categories of third parties with whom we have shared personal information about you.

Right to Delete. The right to request deletion of the personal information we have collected from you (and direct our service providers to do the same).

Right to Opt Out. The right to opt out of the sale of your personal information to third parties. To opt out of the sale of your personal information, please click the “Do Not Sell My Info” link or submit a request using one of the methods outlined below.

Freedom from Discrimination. The right not to be discriminated against for exercising any of the rights listed above.

To submit a request to exercise any of your California privacy rights, please contact us using one of the following methods:

1. Via web form. If you wish to exercise any of your California privacy rights via our website, please visit our online request form. (Do Not Sell My Info)
2. Via Email. If you wish to exercise any of your California privacy rights via email, please email us at californiaprivacy@jaanuu.com.

We will confirm receipt of your request within 10 business days. We will respond to requests to know and requests to delete your personal information within 45 days of receipt of your request, but we can take up to an additional 45 days if necessary, in which case we will let you know that additional time is needed and the reason(s) why. We will comply with a request to opt out within 15 business days.

Before responding, we may need to verify that the person making the request is the person about whom we have collected their personal information. We may ask you to provide certain, limited personal information, such as your name and email address to verify and match your identity with our records and systems. If you have an account with us, we may ask that you verify your identity through our account authentication process. This is also to protect against fraud. We will not retain personal information provided for the purposes of verification or use it for any other purpose, but may retain such personal information as part of our records of consumer requests. Also please be advised that for a request to know, we need to search our records and systems only for the preceding 12 months. An authorized agent may make a request on your behalf by providing written permission signed by you.

Please note that you can access your account and update or delete your saved account information at any time.

You have the right to request the deletion of your personal data at any time, regardless of your location. To request the deletion of your data, please contact us using one of the following methods:

1. Via Email: Send your request to privacy@jaanuu.com with the subject line "Data Deletion Request."
2. Via Mail: Write to us at the following address:
   Jaanuu, Inc.
   6010 Cajon Blvd
   San Bernardino, CA 92407
   

Please include your name, email address, and a brief description of your request so we can verify your identity and process your request promptly.

Interest-Based Advertising -- In some instances, you can opt-out of receiving interest-based online ads from third party advertisers and ad networks. We do not control third parties' collection or use of your information to serve interest-based advertising. Advertisers and ad networks that are members of the Network Advertising Initiative (NAI) (at https://optout.networkadvertising.org/) or who follow the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising (at https://optout.aboutads.info/) provide opt-out choices.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

Be advised that these opt-out tools are provided by third parties and may not be available with respect to all online advertising that is presented to you. We do not control or operate these tools or the choices that advertisers and others provide through these tools. Even if you opt out of receiving targeted advertising, you may still receive generic ads.

Google Analytics - We use Google Analytics to help us manage and improve the Sites and Services. Google provides a Browser Add-On that allows you to opt-out by downloading and installing the add-on for your web browser. This is available here https://tools.google.com/dlpage/gaoptout.

If there are any questions regarding this privacy policy you may contact us using the information below:

Jaanuu, Inc.
www.jaanuu.com
privacy@jaanuu.com
6010 Cajon Blvd San Bernardino, CA 92407

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